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Contact Tech Support:

 
Available 9am-5pm M-F
 
Phone: 704.225.1776
Fax: 704.248.0722 Email: services@dasia.net
 

Virus Threats:

Setup Dasia.Net On Your Computer

     

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Welcome to Dasia.net Software Installation Setup

Step 1.  Double-click the “My Computer” icon in the upper left-hand corner of your desktop screen.

Step 2.  Within your “My Computer” window, you should see an option labeled “Dial-up Networking”, if so, double

Click that icon.  If you do not see it, you need to install “Dial-Up Networking” from your original Windows 95/98 CD.  Please consult your computer reseller for this process.

Step 3.  A window will appear that says “Dial-up Networking” and within that window, you should see an icon labeled “Make new Connection”.  Double-Click the “Make New Connection” icon.

Step 4.  A new window will open labeled “Make New Connection”.  In the text field that says, “Type a name for the computer you are dialing” type Dasia.net.  At the bottom of the window you should see a button labeled “Next”; click the “Next” button.

Step 5.  In the next window, type the telephone number given for your area:

Union County:  704-290-5103

Mecklenburg County:  704-943-5686

Iredell County:  704-761-5103

Make sure there is NO area code, dash, space or any other letter, number, or punctuation marks before, between, or after the numbers .  If an area code appears in the “Area Code” box, delete it.  Click the “Next” button at the bottom of the window.

Step 6.  A window should appear saying, “You have successfully created a dial-up networking connection called “Dasia.net”.  If so click “Finish” at the bottom of the window.  This should take you back to the “Dial-up Networking” window and you should now see your “Dasia.net” icon.  If not, repeat these steps again.

Step 7.  Close the “Dial-up Networking” window and you should now see your desktop.

Step 8.  Open Internet Explorer by double-clicking your “Internet Explorer” icon.  Across the top of the window you should see several options like “File”, “Edit”, “View”, etc.  If you see an option that says “Tools”, click that option and select “Internet Options”.  If you don’t see an option that says “Tools”, click the “View” option, and then select “Internet Options”.

Step 9.  You should see several options in this window.  The first will be “Home page”.  Change the address to: http://www.dasia.net.  Then click the tab at the top of the window that says, “Connections”. 

Step 10.  In this box you should see your list of available connections.  Make sure Dasia.net is selected as your Default connection.  If it is not selected as default, change it so that it becomes your default connection.  If you see an option that says, “Always dial my default connection.” Make sure it has a black dot beside it.  Once you’ve done this, click “OK” at the bottom.

** That's it!  You're ready to connect to the Internet by double-clicking the "Internet Explorer" icon.  It will ask you for your username and password.

Now you're ready to setup your email!

Setting up your Email Software with Outlook Express

Step 1. Double-click the "Outlook Express" icon.

* At this point you should see one of two screens.  You may see a window that says "Your Name" or you may not see any window at all, and instead see "Outlook Express" "Tip of the Day" "Newsgroups", and "Contacts".  If you do not see a window with "Your Name" appear, proceed to Step 2.  If you do see a window labeled "Your name" proceed to Step 4.

Step 2. At the top of the screen, under "Outlook Express provided by Dasia.net", you should see an option labeled "Tools".  Click this option and select the option labeled "Accounts" in the pull-down menu.

Step 3. You should see a window labeled "Internet Accounts".  Select the tab labeled "Mail" and click the "Add" button to the right.  A side menu should pop up.  Click "Mail".

Step 4. You should see a window labeled "Your name".  In the line that says "Display Name", enter the name  you would like people to see when receiving your email.  This is generally your REAL name.  When you are finished, please click “Next.”

Step 5. You should see a window labeled "Internet Email Address".  Make sure there is a black dot next to "I already have an email address that I'd like to use".  In the line that says "Email Address" type the email address you were given when you signed up.  For example, if you requested the email address johndoe, your email address would be johndoe@dasia.net.  If you requested the email address janedoe, your email address would be janedoe@dasia.net.  When you enter your email address, please click "Next".

Step 5. You should see a window labeled "Email Server Names".  You should see the words dasia.net in both  the "Incoming mail (POP3, IMAP or HTTP) server:" and the "Outgoing mail (SMTP) server”. If dasia.net doesn't appear in both boxes, please type it in both of those boxes.  Click "Next" when  you are finished.

Step 6. You should see a window labeled "Internet Mail Logon".  In the box labeled "Account name:" type the first part of your email address (The part that appears before @dasia.net).  For example, if your email address is johndoe@dasia.net, type johndoe in that box.  In the box labeled "Password:" type the password that you gave the operator when you signed up.  Check the box labeled "Remember Password" unless you want to type your password each time you check your mail.  When you are finished, click "Next".

* At this point you should see one of two screens.  If you had to use the "Tools -> Accounts" option (Step 2), proceed to Step 7.

If you see a window labeled "Internet news email address", proceed to Step 8 

Step 7. Click the tab labeled "News".  Click the "Add" button to the right and then click the "News" option.

Step 8. You should see a window labeled "Your name".  Type the name you would like to appear when you post to internet newsgroups.  This is generally your REAL name.  Click "Next".

Step 9. You should see a window labeled "Internet News Email Address".  In the box labeled "Email Address" type your dasia.net email address.  (Example: johndoe@dasia.net).  When you've entered that, please click "Next".

Step 10. You should see a window labeled "Internet News Server Name".  In the box labeled "News (NNTP) server:" you should see the words, cnews.newsguy.com.  If this is not in the box, please type it into the box.   Make sure there is a check in the box labeled, "My news server requires me to logon.", if not, place a check in the box.

Step 11. You should see a window labeled “Internet Mail Server Logon”, if not, press “Back” and make

               sure that “My news server requires me to logon” is checked.  In the block labeled “Account

              Name” type cobsweb.  In the box labeled “Password”, type zippo.  Make sure a check is in the

              Box labeled “Remember my password.”                                     

 

Step 12. You should see a window labeled "Congratulations".  Click "Finish" unless you have to make any changes to the information you entered.  If you made a mistake, don't worry, you can click "Back" until you get to the spot in which you need to edit the information.

That's it!  You're ready to use your email by double-clicking the "Outlook Express" icon on your Desktop.  If you would like to check your mail or send new mail while you are browsing the internet, you can click on the “Mail” button (located above and to the right of the box labeled “Address” in your browser).

If you would like to rename the icon, place your mouse cursor (pointer) over the icon and click your RIGHT MOUSE BUTTON.  You'll see a pop-up menu and an option "Rename".  Click "Rename" with your LEFT MOUSE BUTTON, and type the name you would like to call the Outlook Express Icon and press Enter. 

Congratulations!  You should now be ready to go to browse the internet, send and receive email, and browse the tens of thousands of available newsgroups.

If you have any questions, please call us at 704.225.1776 from 9am – 5:00 pm Monday through Friday.

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Special Request:

 

PLEASE USE ANTIVIRUS SOFTWARE!

The internet is a great place, but it is also filled with nasty virus and without the proper protection you greatly increase your risk of getting infected.  Here are some useful tips with keeping yourself safe:

Virus Detection and Prevention Tips

  1. Do not open any files attached to an email from an unknown, suspicious or untrustworthy source.
  2. Do not open any files attached to an email unless you know what it is, even if it appears to come from a dear friend or someone you know. Some viruses can replicate themselves and spread through email. Better be safe than sorry and confirm that they really sent it.
  3. Do not open any files attached to an email if the subject line is questionable or unexpected. If the need to do so is there always save the file to your hard drive before doing so.
  4. Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered SPAM, which is unsolicited, intrusive mail that clogs up the network.
  5. Do not download any files from strangers.
  6. Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site. If you're uncertain, don't download the file at all or download the file to a floppy and test it with your own anti-virus software.
  7. Update your anti-virus software regularly. Over 500 viruses are discovered each month, so you'll want to be protected. These updates should be at the least the products virus signature files. You may also need to update the product's scanning engine as well.
  8. Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer.
  9. When in doubt, always err on the side of caution and do not open, download, or execute any files or email attachments. Not executing is the more important of these caveats. Check with your product vendors for updates which include those for your operating system web browser, and email . One example is the security site section of Microsoft located at http://www.microsoft.com/security.

Please, go to the store and buy a good anti-virus program.  Dasia.Net prefers Norton AnitVirus and McAfee.  There are also several other great ani-tvirus programs as well.  Understand that you surf at your own risk and we cannot help fix problems on your computer due to viruses.